Port

Paging, Intercom, and Emergency Communication System for Ningbo Zhenhai Port

Port

Project Background

Ningbo Zhenhai Port is a key hub with complex, salt‑spray and high‑noise conditions. Traditional radios and broadcasts have signal blind spots and poor coordination. An integrated intercom, broadcast and audio‑video emergency communication system is urgently needed.

    1. Project Background

    Ningbo Zhenhai Port, as one of the core port areas of Ningbo-Zhoushan Port, is an important river-sea intermodal transport hub in the Yangtze River Delta region, undertaking the loading and unloading of diverse materials such as containers, bulk cargo, and hazardous chemicals. The port area covers extensive operational zones, including terminals, yards, waterways, and tank farms. Its environment is complex, featuring salt spray corrosion, strong electromagnetic interference, open and unobstructed spaces, and high operational noise. In addition, hazardous chemical operations are intensive, placing extremely high demands on emergency response speed and communication reliability in the event of unexpected incidents.
    Traditional walkie-talkies suffer from multiple signal blind spots and limited coverage. Fixed telephones cannot support mobile operations, while conventional broadcasting systems only provide one-way transmission. These limitations make it difficult to meet the emergency communication requirements of “full-area coverage, rapid response, and multi-department coordination.” Therefore, there is an urgent need to build an integrated emergency communication system that combines paging intercom, emergency broadcasting, and audio-video linkage.

    2. Core Requirements

                            Requirement Category                             Specific Requirement
                            Full-Area Coverage                             Enable blind-spot-free voice coverage across terminals, yards, tank farms, waterways, and all other areas, while supporting interconnection among handheld terminals, fixed telephones, and paging loudspeakers, with multiple teams online at the same time
                            Emergency Linkage                             Deeply integrate with fire alarms, environmental monitoring systems (gas / liquid level / temperature), video surveillance, and emergency shutdown systems in tank farm areas, so that emergency procedures can be automatically initiated after an alarm is triggered
                            Multi-Network Integration                             Compatible with maritime VHF, carrier 4G/5G, and industrial ring networks, supporting cross-system communication among port authorities, maritime agencies, fire services, emergency management departments, and other parties
                            Environmental Adaptability                             Equipment must meet a protection rating of IP66 or above, with resistance to salt spray, vibration, and interference, and support 72 hours of emergency power supply after power failure
                            Audio and Video Dispatching                             The command center can view live on-site video in real time and achieve linked voice + video dispatching, with commands delivered to the operation site within 3 seconds
                            Precise Positioning                             Support real-time positioning of personnel / vehicles / key equipment, quickly identifying incident points and trapped personnel to reduce rescue time

    3. Overall System Design

    1. System Architecture (Four-Layer Architecture)

    A **“control center + transmission network + field terminals + linked control”** four-layer architecture is adopted, balancing stability, scalability, and scenario adaptability.
                            Layer                             Core Equipment                             Function Description
                            Control Center Layer                             Becke IP paging intercom core server (BK-RCS-U4000), touchscreen dispatch console (DSC-BD215S-IP), integrated video platform (BK-DVG108032P)                             Acts as the system control hub, enabling unified command, device management, multi-system linkage, and audio-video dispatching
                            Transmission Network Layer                             Industrial-grade fiber optic ring network, 5G private network base stations, Mesh self-organizing network gateways                             Builds dual-redundant transmission links (fiber as the primary network, 5G/Mesh as backup), with short self-healing time to ensure uninterrupted signals
                            Field Terminal Layer                             Explosion-proof emergency help phones (EX-BT27/EX-BH621), SIP paging loudspeakers (SK Series), audio-video alarm devices (AL-200), handheld intercom terminals                             Deployed across all areas to perform one-touch alarms, two-way intercom, and zoned broadcasting commands, enabling real-time communication between the field and the center
                            Linked Control Layer                             Fire interface modules, environmental monitoring terminals, tank farm control units, video access gateways                             Automatically triggers emergency events and links equipment such as fans, lighting, and isolation doors, reducing manual intervention and improving response efficiency

    2. Core Technical Solutions

    (1) Multi-Network Integrated Communication Technology

  •             The backbone network uses an industrial fiber optic ring network with a dual-ring redundant design and short self-healing time to ensure stable terminal transmission;

  •             Private network base stations are deployed in operation areas, and full-area coverage is achieved through a distributed antenna system (DAS), solving signal attenuation in open areas;

  •             Mesh self-organizing network gateways are deployed in key areas such as tank farms and waterways, enabling one-touch networking and automatic switchover in the event of a primary network failure to ensure 72 hours of uninterrupted emergency communication.

    (2) Emergency Linkage Mechanism

Environmental monitoring / fire alarms automatically trigger a full emergency response process:

  •             The center pushes alarm information (location + type);

  •             On-site audio-video alarms + emergency broadcasting guide personnel evacuation;

  •             Fans, emergency shut-off valves, and emergency lighting are activated in linkage, while isolation doors are closed;

  •             Information is simultaneously shared with maritime authorities, fire services, and other departments to support cross-department coordinated response.

    (3) Precise Positioning Technology

    A dual-mode positioning solution based on UWB + BeiDou is adopted. Positioning base stations are deployed in operation areas, and key equipment is fitted with positioning modules, achieving low positioning error. Data is transmitted back to the dispatch console in real time, clearly displaying personnel tracks and equipment distribution, and enabling rapid rescue route planning.

    4. System Configuration List

    1. Central Equipment Room Devices

                            Device Name                             Model                             Core Function
                            IP Paging Intercom Core Server                             BK-RCS-U4000                             Supports 2000+ terminal registrations, with primary/backup redundancy to avoid single points of failure
                            Touchscreen Dispatch Console                             DSC-BD215S-IP2                             1.5-inch touchscreen integrating video monitoring and voice dispatching, with one-touch operation
                            Integrated Video Platform                             BK-DVG108032P                             Supports access to multiple HD cameras and enables video preview, playback, and audio-video linkage
                            Recording Server                             BK-SIP8T                             24-hour recording, 10TB storage, and query support for emergency traceability

    2. Field Terminal Devices

                            Device Type                             Model                             Installation Location                             Key Features
                            Explosion-Proof Emergency Help Phone                             EX-BT27/EX-BH621                             Every 200 meters at terminal berths, yards, and tank farm areas                             IP67 protection, one-touch calling, automatic location reporting, resistant to salt spray / vibration
                            SIP Paging Loudspeaker                             SK Series                             High poles at terminals, lighthouses, and gantry crane columns                             IP66 protection, high power (50W), 50-meter coverage, anti-interference, and clear voice output
                            Audio-Video Alarm Device                             AL-200                             Tank farm entrances and intersections of operation areas                             120dB high-volume alarm, red and blue strobe lights, linked with broadcasting, with instant warning upon triggering
                            Handheld Intercom Terminal                             Becke HP-680                             Operators / vehicles                             Waterproof and dustproof, supports one-touch SOS, built-in GPS positioning, battery life ≥48 hours

    5. Core Functions and Application Results

    1. Core Function Implementation

                            Function Module                             Implementation Result
                            One-Touch Emergency Help                             In emergencies, pressing the button quickly connects to the command center, automatically reports the location, and enables rapid response
                            Full-Port Zoned Broadcasting                             Supports full-port / zoned broadcasting, with emergency commands precisely covering operation areas and remaining clearly audible under noisy conditions
                            Multi-Network Interconnection                             Breaks communication barriers among port authorities, maritime agencies, fire services, and other departments, enabling cross-system device interconnection
                            Personnel / Equipment Positioning                             Monitors personnel locations and movement tracks in real time, quickly identifies trapped points, and reduces rescue time
                            Audio-Video Linked Dispatching                             The dispatch console can view live on-site video in real time, enabling linked voice + video command for more accurate decision-making
                            System Emergency Linkage                             Alarms automatically trigger audio-video, broadcasting, and equipment linkage, enabling automated response and reducing human error

    2. Practical Application Results

    After deployment, the system solved pain points in the Zhenhai Port area such as communication blind spots, delays in command delivery, and poor multi-department coordination, achieving full-area coverage and integrated multi-system linkage. In daily operations, maintenance personnel can communicate with the center in real time about equipment status. In emergencies such as hazardous chemical leaks and falling containers, the system responds quickly, provides full-area broadcasting, and supports cross-department coordination. It has successfully handled multiple minor emergency incidents without escalation, providing reliable communication support for safe port operations and adapting well to the complex operating environment and emergency requirements of Zhenhai Port.
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