Jiannanchun Group IP Office Telephony System

Sichuan Jiannanchun Group Co., Ltd. is a renowned Chinese liquor enterprise headquartered in Mianzhu, a city of historical and cultural fame on the Chengdu Plain—an area long celebrated as a prime brewing region. Jiannanchun ranks among the industry leaders in both production and storage capacity, enjoys outstanding brand influence and reputation, and has garnered numerous domestic and international awards. Upholding centuries-old craftsmanship, Jiannanchun perpetuates the imperial liquor of the Tang Dynasty and continues to polish its status as a gold-standard Chinese spirit.

With the rapid evolution of information technology, the volume of data that enterprises must handle keeps growing, the number of departments involved keeps expanding, and inter-branch communication keeps intensifying. However, most departments still rely on legacy telephone networks that are not interconnected with modern IP networks. This prevents efficient use of office resources, hampers productivity, and keeps communication costs high—making it incompatible with the demands of today’s high-efficiency workplaces.

beckiot has deployed an IP-PBX unified-communications appliance in Jiannanchun’s headquarters data center. Connected to the company’s internal LAN, it serves as the core voice server to meet the dialing needs of staff across all regions. At each branch office, IP phones are installed on desks and register to the server over IP. Once connected to the network, users can make and receive calls without any additional telephone cabling; deployment is simple, and calls between extensions are free, significantly reducing telecommunication costs. Multi-level IVR menus can be configured so that customer inquiries are quickly routed to the appropriate departments and personnel, boosting customer satisfaction. The system also provides call logging and high-fidelity, highly compressed call recording with clear audio. Recordings can be downloaded or played online, enabling unified management of communication data and optimized resource allocation.

Network Topology Diagram

Features

1. Integrates all company telephones into a single system for quick, easy extension-to-extension dialing.
2. Incoming external calls can be routed to any employee’s extension.
3. Staff can place outbound calls with configurable call-rights control.
4. Supports full call recording—internal, inbound, and outbound—allowing fast retrieval of any conversation.
5. Provides IVR for incoming calls; separate menus can be set for business hours and after-hours, with speed-dial keys to each department.
6. Built-in audio-conferencing capability; conference rooms can be deployed for multi-party calls.
7. Voicemail service: when an extension is unattended, callers can leave messages.
8. Call-forwarding to another extension or to a mobile phone.
9. VPN or public-network interconnection with branch offices enables free calls between all sites.
10. Centralized web-based management reduces equipment maintenance and administration costs.
11. Fully IP-based deployment meets the demands of modern office communications.