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What is the difference between incoming and outgoing calls

Incoming and outgoing calls
Incoming and outgoing calls are commonly used terms in the communications industry to describe two different directions of calls in telephone communication. Although these two words sound very simple, understanding their specific meanings and differences is very important for understanding the operating principles of communication systems and some basic concepts in telephone use.

What is an incoming call?

An incoming call refers to a received call in telephone communication. When someone dials your phone number and your phone rings, this is an incoming call. Incoming calls can be telephone calls from anyone and anywhere, including mobile phones, landlines, or other communication devices.
The characteristic of an incoming call is that the user receives the call, so incoming calls are usually the passive party. During an incoming call, the owner of the phone can choose to answer the call, reject the call, or transfer the call to another device.

What is an outgoing call?

An outgoing call refers to a call initiated by a user actively making a phone call. When you dial someone else's phone number and the other party's phone rings, this is an outgoing call. Outgoing calls can be made through mobile phones, landlines, or other communication devices.
The characteristic of an outgoing call is that the user initiates the call actively and controls the target and content of the call. During an outgoing call, the user can dial a specified phone number and can choose the time of making the call, call duration, and other call settings.

The difference between incoming and outgoing calls

Although both incoming and outgoing calls are call methods in telephone communication, they have obvious differences in several aspects.
  1. Directionality: Incoming calls are received calls, while outgoing calls are actively initiated calls. Incoming calls are incoming from outside, and outgoing calls are dialing outwards.
  2. Initiative: Incoming calls are the passive party and can choose to answer or reject after receiving the call. Outgoing calls are the active party and can independently choose the target and content of making a call.
  3. Control: Incoming calls are usually controlled by the other party, while outgoing calls are actively controlled by the user. In an incoming call, the user can choose to answer or reject the call but cannot control the behavior of the caller. In an outgoing call, the user can actively choose the phone number to dial and can control the time and duration of the call.
  4. Target: The target of an incoming call is the user himself or a device specified by the user, while the target of an outgoing call is a phone number specified by the user.

How to handle incoming and outgoing calls?

For handling incoming and outgoing calls, we can perform different operations according to specific needs and situations.
  1. Incoming call handling: When receiving an incoming call, the user can choose to answer the call, reject the call, or transfer the call to another device. In this way, the user can decide how to handle incoming calls according to their own needs and actual situations.
  2. Outgoing call handling: When making an outgoing call, the user can enter the target phone number through the dial pad and can choose call settings such as call duration and call recording. The user can also control the end of the call during the call, such as hanging up or transferring to another device.

Summary

Incoming and outgoing calls are commonly used terms in the communications industry to describe two different directions of calls in telephone communication. Incoming calls are received calls, and outgoing calls are actively initiated calls. Incoming calls are the passive party, and outgoing calls are the active party. When handling incoming and outgoing calls, the user can choose to answer, reject, transfer calls, or set call parameters according to their own needs. Understanding the differences and handling methods of incoming and outgoing calls can help us better understand the working principles of telephone communication and improve the efficiency and convenience of communication.

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