ZEGO Instant Technology: An innovative pioneer and diversified expander in the field of real-time audio and video

I. Introduction to ZEGO Immediate Technology

ZEGO Immediate Technology is a global cloud communication service provider that focuses on providing real-time audio and video communication capabilities. The company was founded in 2015 and is committed to providing voice and video communication capabilities for global enterprises, supporting various real-time interactive scenarios such as social, gaming, live streaming, finance, education, medical, call center, and smart hardware. The solutions of ZEGO Immediate Technology can be highly customized according to customer needs, support multiple platforms including PC, mobile devices, web pages, etc., and provide high-quality, low-latency audio and video communication services.

II. ZEGO's Products and Services

ZEGO Immediate Technology is an innovative enterprise focusing on real-time audio and video technology, providing a series of products and services. The details are as follows:

1. Products

ZEGO offers a variety of products, including:

1. Audio and Video Interaction SDK: The audio and video interaction SDK with a standardized UI, based on scenario-based best practices, integrates flagship products such as RTC and IM, provides an audio and video SDK with a standardized UI, helps developers easily build interactive scenarios such as calls, live broadcasts, and voice chats within a week, and facilitates the rapid launch of products.
2. Audio and Video Call UIKit: Supports a full set of functions such as calling, talking, and hanging up.
3. Interactive Live Broadcast UIKit: Supports a full set of functions such as starting a broadcast, watching, and going live together.
4. Voice Chat Room UIKit: Supports a full set of functions such as entering and exiting rooms and managing microphone positions.
5. Extended Services:

• Real-time Translation: The real-time speech transcription and translation service provided by ZEGO in cooperation with ecological service providers in the intelligent speech industry. After accessing through the SDK, it provides a service that can recognize the audio stream into text in real time and translate and transcribe it into the target language, achieving无障碍 communication effects such as "outputting text while speaking". Real-time translation supports multiple mainstream languages such as Chinese, English, Japanese, Korean, French, and Spanish, and is suitable for scenarios such as real-time transcription in meetings, live broadcast subtitles, cross-border communication, recording quality inspection, and audio content analysis.
• AI Beauty: Provides a variety of intelligent image rendering algorithms, including intelligent beauty, portrait detection, image segmentation, etc.
• Cloud Recording: A recording service developed for scenarios such as real-time audio and video calls and interactive live broadcasts. Through simple API integration and invocation, it helps developers quickly realize the recording function of audio and video calls and interactive live broadcasts, facilitating the playback of recorded content.
• Local Server-side Recording: A recording plug-in for real-time audio and video and live broadcast interaction. Through simple integration and use, it helps developers quickly and flexibly deploy local recording services to realize the recording of one-on-one, many-to-many real-time audio and video calls or live broadcast interactions.
• Star Map: An audio and video quality operation platform provided by ZEGO for developers, helping developers comprehensively monitor audio and video services, restore call quality and interaction scenarios, locate and troubleshoot problems with low thresholds and high efficiency, and improve audio and video quality and user experience.

2. Services

The services provided by ZEGO include:

1. Real-time Interactive RTI Technology Foundation: Combining the "PaaS + SaaS" business layout, it provides a variety of solutions and SaaS products including Meta Metaverse, interactive live broadcast, distance education, online finance, government and enterprise services, telemedicine, and enterprise collaboration.
2. Global Coverage: Utilizing the capabilities of basic cloud service providers, it has constructed the MSDN massive and orderly self-learning network, with services covering 212 countries and regions around the world, and the single-day duration exceeding 3 billion minutes.
3. Customer Support: It has cumulatively served more than 4,000 enterprises, including many industry-leading customers. Its products and services have been widely recognized in the market. Especially in the audio and video field, it has won the trust of customers with its feature-rich platform and rapid innovation speed.
4. Technical Iteration: Hundreds of technical iterations are carried out every year, and dozens of solutions are launched every year.
5. Scenario Solutions: To facilitate developers to use ZEGO's products to build their own applications in specific scenarios, ZEGO also provides scenario solutions in aspects such as calls, live broadcasts, and online education, such as voice chat rooms, show live broadcasts, online KTV, online fitness, and interactive podcasts in social entertainment.

III. Characteristics of ZEGO

ZEGO Immediate Technology is a global leading real-time audio and video cloud service provider, and its main characteristics include:

1. Highly Customizable: ZEGO's solutions can be highly customized according to customer needs to meet the different needs of different customers.
2. Multi-platform Support: ZEGO's solutions support multiple platforms, including PC, mobile devices, web pages, etc., and can be adapted to a variety of application scenarios.
3. High Quality, Low Latency: ZEGO adopts advanced audio and video technology and can provide high-quality, low-latency audio and video communication services, allowing users to enjoy a more流畅 communication experience.
4. Security Guarantee: ZEGO's solutions adopt a multi-layer security guarantee mechanism to ensure the effective protection of users' data and privacy.
5. Powerful Technical Support: ZEGO has a powerful team composed of technical experts and can provide professional technical support and services for customers.
6. High Reliability: The cloud service provided by ZEGO has deployed multiple data centers around the world and can achieve high-reliability, low-latency services.
7. Easy to Integrate: ZEGO provides simple and easy-to-use API interfaces and SDKs, and developers can easily integrate them into their own applications.
8. High Definition: The encoding and decoding technology provided by ZEGO can achieve high-definition video transmission while ensuring low latency, making the user experience more流畅.
9. Multi-terminal Support: ZEGO provides SDKs for multiple platforms, including iOS, Android, Web, etc., and can support a variety of devices and operating systems to meet the needs of different users.
10. Secure and Reliable: The audio and video transmission provided by ZEGO adopts security encryption technology to ensure the privacy and data security of users. At the same time, ZEGO has also passed the ISO27001 information security management certification, ensuring its own security and reliability.
11. Efficient and Stable Real-time Communication Technology: ZEGO's audio and video SDK is based on self-developed real-time audio and video technology and can provide an efficient and stable real-time communication experience. It supports multiple platforms and devices, including Android, iOS, Web, Windows, etc., covering most usage scenarios.
12. Comprehensive Function Support: The cloud audio and video SDK and cloud live broadcast service provided by ZEGO have comprehensive function support, including multiple links such as audio and video collection, encoding, transmission, decoding, and rendering. At the same time, it also supports rich featured functions such as beauty, filters, background music, and live broadcast room interaction.
13. Virtual Image Creation and Customization: ZEGO Avatar provides a rich virtual image library and customization options. Users can choose different hairstyles, clothing, accessories, etc., and even create a unique virtual image by adjusting facial features.
14. Real-time Interaction and Expression Synchronization: ZEGO Avatar supports real-time interaction functions. The audience can interact with the anchor through barrage, likes, and gift giving. At the same time, the expressions and actions of the virtual image will change with the real-time expressions and actions of the anchor, realizing a more realistic interaction experience.
15. Multi-person Live Interaction: In the virtual live broadcast scenario, ZEGO Avatar supports the multi-person live interaction function. The audience can apply for live interaction with the anchor. After the anchor accepts the live interaction application, the virtual images of the live interaction audience will also appear in the live broadcast screen, realizing a multi-person real-time interaction scenario.
16. Rich Application Scenarios: The application scenarios of ZEGO Avatar are very extensive, not only applicable to virtual live broadcasts, virtual teaching and other scenarios, but also can be applied to virtual KTV, Metaverse and other multiple virtual reality scenarios.

IV. Main Business Directions of ZEGO Immediate Technology

ZEGO Immediate Technology is an Internet technology company that focuses on real-time audio and video communication services. Its main business directions include:

• Real-time Audio and Video Communication Services: The SDK and Live Cloud services provided by ZEGO support high-definition, stable, and secure audio and video communication solutions and are widely used in industries such as online education, live streaming, gaming, and medical.
• Live Cloud Services: ZEGO Live Cloud is a cloud-based audio and video live broadcast solution that can achieve high-concurrency, low-latency, high-definition live broadcast services.
• Interactive Whiteboard: The interactive whiteboard service provided by ZEGO can be used in scenarios such as online education and meetings to enhance the interaction experience among users.
• RTC SDK: ZEGO's RTC SDK supports cross-platform support, low latency, high-definition picture quality, powerful adaptive bit rate adjustment and other advantages and is suitable for various real-time audio and video applications.
• Metaverse Exploration: ZEGO is also exploring the Metaverse field and providing relevant technical support and services for customers.
• Industrial Internet Services: ZEGO is committed to accompanying and assisting vertical industries in digital transformation, providing solutions for real-time interaction needs, and helping industry participants to quickly interact and respond to resources and information.

The services of ZEGO Immediate Technology have covered more than 200 countries and regions around the world, serving more than 70% of leading customers, connecting more than 500 million terminal users, and supporting a daily call duration of more than 3 billion minutes.

V. Platforms Supported by ZEGO's Real-time Audio and Video SDK

The real-time audio and video SDK of ZEGO Immediate Technology supports multiple platforms, including but not limited to the following:

• Mobile: Supports iOS and Android platforms and can realize cross-platform audio and video functions.
• Web: Supports real-time audio and video interaction through browsers.
• Mini-programs: Supports mainstream mini-program platforms such as WeChat Mini-programs.
• Desktop: Supports desktop operating systems such as Windows, macOS, and Linux.
• Other platforms: Also supports development platforms such as Electron and Unity, as well as HarmonyOS.

In addition, ZEGO's real-time audio and video SDK also has the characteristic of cross-platform interconnection and can realize seamless connection and interaction between different platforms.

VI. What is ZEGO's Low-code Product RoomKit

1. What is RoomKit

RoomKit is a low-code audio and video solution launched by ZEGO Immediate Technology, also known as the LCEP (Low-code Engagement Platform) product. It aims to provide a highly abstract platform with common capabilities such as audio and video calls, whiteboard graffiti, file presentation, and real-time messaging for the whole industry. RoomKit realizes the zero-code construction of interactive rooms through the complete encapsulation of the capabilities of these business scenarios, enabling enterprises to quickly go online, build their own brands, and ensure the security of business data.

2. Characteristics of RoomKit

The characteristic of RoomKit lies in its low-code property, allowing users to quickly configure functions through simple "drag, drop, and pull" operations, select according to needs, and go online immediately after connection. In addition, RoomKit also provides a complete UI in the classroom room, including a more refined and complete UI suitable for educational scenarios. After integration, no UI development work is required in the room. After selecting according to needs, teachers and students can directly enter the room and start learning.

3. Application Scenarios of RoomKit

RoomKit is suitable for a variety of scenarios, including 1V1 online classrooms, small group classes, large group classes, video conferences, video live broadcasts, voice live broadcasts, etc. It supports the rapid construction of online teaching platforms, product launch live broadcast systems, remote conference tools, etc., without complex technical development, greatly reducing the technical threshold and cost of enterprises.

4. Advantages of RoomKit

The advantage of RoomKit lies in its ability to help enterprises go online with teaching/live broadcast and other interactive platforms at the lowest cost and the fastest speed, so that they can focus more on their own business. It provides standardized interfaces to support the access of third-party functions, supports the invocation of existing question banks, custom UI and other functions, meeting the needs of enterprises to quickly go online, build their own brands, and ensure the security of business data.

In summary, RoomKit is a powerful low-code audio and video solution. It simplifies the construction process of audio and video interaction platforms, lowers the technical threshold, and enables enterprises to quickly respond to market changes and seize the opportunity of digital transformation.

VII. Development Trends of ZEGO

The following are some development trends of ZEGO Immediate Technology:

1. Product Release and Innovation

• In August 2022, it held the "Towards Reality - Immediate Metaverse Intelligent Interaction Engine" press conference and shared its exploration and achievements in the Metaverse industry.
• In February 2021, it released the LCEP (Low-code Engagement Platform) product RoomKit, providing an industry-wide "low-code + audio and video" solution that can realize zero-code access in rooms and functional visual configuration and other features.
• In December 2020, it launched the low-latency live broadcast product low-latency-live (L3), which can achieve a new experience of millisecond-level latency under a scale of tens of millions of concurrent users, bringing a better live broadcast experience to users.
• In August 2020, it released the aPaaS product Go Classroom in the education industry, helping education institutions go online with exclusive brands and full-featured online teaching platforms in as fast as 15 minutes.
• In July 2020, it launched aPaaS products for various industries to meet the needs of customers who hope to access real-time audio and video capabilities with extremely low code volume.

2. Technical R & D and Breakthrough

• In April 2019, it established a national 5G audio and video laboratory, entered the industrial Internet field, launched SaaS services, and released an Internet of Things smart hardware solution, achieving a breakthrough in the vehicle networking industry.
• In April 2018, it achieved full-platform support capabilities, released a mini-program live broadcast solution, realized native interconnection between iOS and Android, and launched the WebRTC-Gateway system to build a full-platform audio and video cloud service system.
• In November 2017, it launched an online claw machine software and hardware integration solution, reducing the threshold for entrepreneurs.
• In May 2017, the deployment of more than 200 global network nodes was completed, and the MSDN streaming media network scheduling system was built.
• In March 2017, it released the 32-way video call technology, increasing the upper limit of the number of audio and video interactive people.
• In August 2016, it released solutions for the pan-entertainment and online education industries, expanding real-time audio and video services to the online education field.
• In August 2015, it launched the global live broadcast linking technology, reducing the live broadcast delay to less than 1 second.

3. Market Expansion and Cooperation

• In November 2019, it obtained a $50 million Series C financing, led by Tencent, and the original investors such as Qiming Venture Partners also participated in this investment.
• In 2024, ZEGO's users can use its APIs to integrate innovative functions with existing software systems. It is also the first choice for integrating video conference functions in full-stack development projects. Its in-app chat function can ensure an ultra-low latency of 200ms and a message transmission reliability of 99.99%.

4. Honors and Recognitions

• In 2023, it was selected into the "2023 SaaS Enterprises TOP100" and ranked 69th.
• In November 2021, ZEGO's media asset management platform was officially launched.
• In December 2020, it was selected into the list of "2020 Communication Video Cloud Service Solution Providers TOP50".
• In 2020, it won multiple honors such as the "2020 Treasure Enterprise in the Guangdong-Hong Kong-Macao Greater Bay Area".

To sum up, ZEGO Immediate Technology is a company with a significant position and influence in the field of real-time audio and video communication. Its products and services are widely used in multiple industries, and it continues to promote technological innovation and market development.