Yealink UME features, applications and product advantages

Overview of Yealink UME

Yealink UME is a domestic unified communication and collaboration solution that integrates functions such as video conferencing, high-definition voice, instant messaging, and interactive collaboration. It supports a variety of terminal devices, including PCs, mobile phones, desktop phones, and video conferencing terminals, provides a unified corporate address book and multiple security management and control mechanisms, and supports private deployment to ensure the security of corporate data.

Main Functions

1. Convenient Instant Messaging

• Rich Media Messaging: Supports multiple message types such as text, pictures, voice, files, screenshots, facilitating precise communication within the team.

• Group Chat Function: Supports file sharing, information synchronization, and meeting convening, improving the efficiency of team communication.

• Mobile Office: The mobile terminal supports sending and receiving messages anytime and anywhere, enabling users to keep track of communication progress.

• Mark and Favorite: Conversations can be marked for later processing, and important files and messages can be favorited with one click for easy retrieval.

2. Unified Corporate Address Book

• Organization Management: Employee information is categorized and managed by department, updated automatically upon joining or leaving the company.

• Permission Control: Supports flexible permission control, hierarchical management of information, ensuring data security.

• Multi-terminal Synchronization: Supports intelligent search on PCs, mobile phones, and phones, enabling one-click contact search; displays intelligent status such as online, in a call, or away, allowing flexible choice of communication methods.

3. All-scenario Terminals of Software and Hardware

• Multi-terminal Access: Seamlessly accesses multiple types of terminals including PC terminals, desktop phones, mobile terminals, video conferencing terminals, and Web terminals.

• Mobile Office Integration: The mobile terminal is deeply integrated with the platform, unifying the mobile communication and work portal, allowing users to enjoy intelligent communication and efficient collaboration anytime and anywhere.

• Professional Terminal Linkage: For terminals of the same brand, there is deep software and hardware linkage. The software provides convenient call operation methods, and the hardware ensures a high-definition call and conference experience.

4. Advanced Security Solution

• Private Deployment: Supports private deployment, stores data locally, and enables independent and efficient management.

• Multiple Security Policies: Customizable security policies such as sensitive word monitoring and electronic watermarking to ensure the security of corporate data and information.

• Multi-layer Encryption Protection: Multi-layer encryption protection to ensure the security of messages, audio and video calls, and files from data transmission to storage.

Product Advantages of Yealink UME

As a unified communication and collaboration solution, Yealink UME shows significant advantages in multiple aspects. The following are its main features:

1. Functional Advantages

(1) All-scenario Coverage

• Multi-terminal Access: Supports seamless access of multiple types of terminals including PC terminals, desktop phones, mobile terminals, video conferencing terminals, and Web terminals, meeting communication needs in different scenarios.
• Mobile Office: The mobile terminal is deeply integrated with the platform, realizing intelligent communication and efficient collaboration anytime and anywhere.

(2) Efficient Communication Tools

• Instant Messaging: Provides rich media messages (text, pictures, voice, files, screenshots, etc.), supports group chat, file sharing, information synchronization, and meeting convening, improving the efficiency of team communication.
• Unified Address Book: Employee information is managed by department, supports flexible permission control, and multi-terminal synchronization, facilitating quick contact search.

(3) Conference Experience

• Multi-party Wireless Screen Casting and Collaboration: Supports simultaneous screen casting and collaboration of 4 devices, with interactive collaboration functions such as an electronic whiteboard, real-time annotation, and reverse control, improving the efficiency of conference decision-making.
• High-quality Audio and Video: Supports 4K/H.265/80% audio packet loss resistance/60% video packet loss resistance, adapting to various network environments and providing an excellent audio and video conference experience.

(4) Security and Controllability

• Multi-layer Encryption Protection: Provides multi-layer encryption protection from data transmission to storage, ensuring the security of messages, audio and video calls, and files.
• Private Deployment: Supports private deployment, stores data locally, and enables independent management, improving security.
• Multiple Security Policies: Provides customizable security policies such as sensitive word monitoring and electronic watermarking to prevent data leakage and diffusion.

(5) Flexible and Open

• Component-based Deployment: Customers can freely select and configure components according to their own needs, and flexibly add component services later without mutual interference.
• Compatible with Third-party: Compatible with third-party terminals and business systems, protecting the company's existing investment and reducing costs.

(6) Stable and Reliable

• High-performance Support: Supports 100,000 users/3,000 concurrent voice calls/1,500 concurrent video conferences/5,000 concurrent web seminar conferences, meeting the daily office needs of large government and enterprise users.
• Disaster Recovery and Backup: Provides multiple networking and disaster recovery methods, with automatic fault migration or switching to ensure business continuity.

2. Technical Advantages

(1) Domestic-made

• Self-developed: Developed based on the company's self-developed domestic unified communication and collaboration system UME, highly linking people, space, and equipment.
• IT Innovation Certification: The first audio and video product in the industry to obtain IT innovation certification, supporting a full set of domestic technologies and forming strategic partnerships with Phytium, Kunpeng, and UnionTech.

(2) AI Empowerment

• Intelligent Algorithm: Based on the AI algorithm independently developed by Yealink, it provides high-quality audio and video AI empowerment, revolutionizing the intelligent conference experience.
• Intelligent Terminal: Such as the intelligent Android video conferencing all-in-one machine MeetingBar A10 and the ultra-high-definition split-type video conferencing terminal MeetingEye 500, providing functions such as intelligent framing, face recognition, voice tracking, and sound source positioning.

3. Application Cases and Market Response

(1) Wide Application

• Enterprise Cases: It has been successfully applied in institutions and enterprises such as the China Academy of Information and Communications Technology, Sinograin, and Western Mining, improving the internal and external communication efficiency and meeting room management level of enterprises.
• Usage Rate: The usage rate of the integrated communication UME within the Academy of Information and Communications Technology has reached 90%, and more than 120 audio and video conferences are held using UME every day.

(2) Market Recognition

• Selected in the List: Selected in the list of the first batch of typical products, applications, and service cases of new-generation information technology by the Ministry of Industry and Information Technology, obtaining the recognition of government agencies and industry experts.
• Customer Feedback: The customer feedback is positive. For example, products such as Bluetooth headsets have a good market response, with a relatively long verification cycle and relatively positive customer feedback.

Applications of Yealink UME

Yealink UME has a variety of applications. The following are some common aspects:

1. Enterprise Office Collaboration

• Daily Communication and Conferences: UME provides a unified communication platform for enterprises. Employees can make real-time voice and video calls through IP phones, video conferencing terminals, etc., facilitating communication and collaboration between employees in different departments and regions and improving work efficiency. For example, in project discussions, work reports, and other scenarios, employees can start a conference at any time through the UME video conferencing function without being in the same physical space and share documents and present PPTs.

• Mobile Office: Supports mobile device access. Employees can log in to the UME system through mobile phones, tablets, etc. when on a business trip or outside the office, maintain contact with the team, obtain work information in a timely manner, and participate in meetings to ensure the continuity of work.

• Team Collaboration and File Sharing: It integrates a file sharing function. Team members can easily share and collaboratively process various documents and materials. When jointly editing a document, they can view each other's modifications and annotations in real time, improving the efficiency of team collaboration.

2. Intelligent Meeting Room Management

• Scenario-based Solutions: The Yealink UME solution covers six meeting room scenarios and provides customized configurations and solutions for meeting rooms of different sizes and functional requirements. For example, a simple video conferencing terminal and audio equipment can be configured in a small meeting room to meet the needs of daily departmental internal meetings; while more professional audio and video equipment and a central control system are equipped in a large meeting room to support important meetings with multiple participants.

• AI-enabled Audio and Video Experience: With the help of AI algorithms, UME can achieve high-quality audio and video effects. For example, intelligent voice recognition technology can automatically convert the voice in a meeting into a text record for easy post-meeting review and organization; intelligent video analysis function can adjust the angle and focus of the camera according to the position and movement of the participants to ensure that the picture is always focused on the speaker, enhancing the viewing experience of the meeting.

• Meeting Room Resource Management and Scheduling: Through the management platform, enterprises can uniformly manage and schedule meeting room resources. Employees can book meeting rooms in advance, and the system automatically displays the usage status of the meeting rooms to avoid meeting conflicts and improve the utilization rate of the meeting rooms.

3. Remote Training and Education

• Online Course Live Broadcasting: Educational institutions and enterprise training departments can use UME to conduct online course live broadcasting. Teachers or trainers can teach in one location, and students or employees can access the courses through video terminals in different locations, realizing remote teaching and training. This method not only saves time and transportation costs but also expands the coverage of education and training.

• Interactive Teaching and Q&A: Supports real-time interactive functions. Students or trainees can interact with teachers through text chat, voice questions, etc. during the live broadcast to solve problems encountered in learning in a timely manner and improve learning effectiveness.

• Training Material Sharing and Management: Teachers or trainers can upload training materials to the UME system in advance. Students or trainees can download and view them before or after the course, facilitating learning and review.

4. Medical Industry Applications

• Remote Medical Consultation: UME enables remote medical consultations between medical institutions. Experts can communicate in real-time with doctors in primary hospitals through the video conferencing system, view patient medical records, examination reports, and other materials, jointly discuss diagnosis and treatment plans, and provide better medical services for patients. Especially for patients in remote areas, they can obtain expert opinions and suggestions in a timely manner.

• Remote Medical Training: Used for the remote training of medical personnel. Medical experts can conduct online training courses through UME, share the latest medical knowledge and clinical experience, and improve the professional level of medical personnel.

• Internal Hospital Communication and Collaboration: Within the hospital, UME helps with communication and collaboration between different departments. For example, in emergency case discussions, surgical arrangements, and other scenarios, doctors, nurses, and other medical staff can communicate quickly through video conferencing, coordinate work, and improve the efficiency and quality of medical services.

5. Government and Public Services

• Emergency Command and Scheduling: In the government's emergency management department, UME can be used as an important tool for emergency command and scheduling. In the event of an emergency, relevant departments can quickly establish a video conference through the UME system, realize real-time communication and coordination between government departments at all levels and rescue teams, timely grasp the situation on the spot, formulate response strategies, and improve emergency response speed and handling efficiency.

• Government Affairs Conferences and Remote Office: The daily government affairs conferences of government agencies can also be conducted through UME, reducing the concentration and movement of personnel and improving the efficiency of government office work. At the same time, government staff can log in to the UME system through mobile devices when on field research or performing tasks, maintain contact with the unit, and handle work affairs in a timely manner.

• Remote Collaboration of Public Service Windows: For some public service institutions, such as government service centers and community service centers, UME can realize remote collaboration between different service windows. When encountering complex problems or requiring cross-departmental coordination, staff can communicate in a timely manner through video conferencing to provide the public with more efficient and convenient services.

Latest Developments

• 2024 Beijing InfoComm Exhibition: Yealink showcased a new generation of audio and video unified communication solution UME, including the MeetingEye series of video conferencing terminals and cloud office terminal series, providing a more efficient remote communication experience.
• Selected as a Case by the Ministry of Industry and Information Technology: Yealink's "Communication Intelligent Terminal Industrial Internet Service Platform" based on the UME system was selected into the list of the First Batch of Typical Products, Applications and Service Cases of New Generation Information Technology in 2023, reflecting its achievements in the innovative and leading applications of the industrial Internet platform.

Summary

Yealink UME is a domestic unified communication and collaboration solution. It has functions such as convenient communication and a unified address book, and its advantages include all-scenario coverage, etc. It is applied in multiple fields such as enterprise office and meeting room management. There are also the latest developments shown, performing excellently in the industry, with wide applications and being well recognized.